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New account activation is completed within 24 hours follow receipt of your initial payment. It may take an additional 24-72 hours from the time you update your nameservers for your website to a
We currently accept PayPal, Visa, MasterCard, American Express, and Discover as online payment meathod. We also accept all International versions of those credit cards.
Due to the high amount of fraud orders that we receive, we manually review every order before activating it. Account activation is typically done within 1-4 hours, bu
Yes. All shared and reseller hosting services are covered by our hassle-free, 30-day money back guarantee: If for any reason you not satisfied with our services in the first 30 days of signing up
Yes, you can easily upgrade your account at any time. The cost is simply the price difference between the two plans. There are no other fees involved as you will only be charged the prorated diff
Yes, Webhostie will transfer all of your accounts from your previous provider completely free of charge upon sign up. When transferring accounts to our servers they remain exactly the same which
If you have just signed up for service and received a MaxMind Fraud error, your account is marked as Fraud, or your invoice was automatically cancelled.